Cultivating and leading innovative humans in technology takes managing the minds and the systems within my workplace. My talk topics are designed to highlight both the cultural and technical aspects of managing and growing your IT team.
Talk Topics
Shift The Paradigm:
Switch your perspectives to better problem solve
Self Healing Systems:
Cultivate an empowered and forward thinking team across hemispheres
Build For The Future:
Going beyond today’s customer identity needs
Technology For Good:
A message to future leaders in IT
Shift The Paradigm: Switch your perspectives to better problem solve
A common hurdle we face as leaders in IT is overthinking our approach. In this presentation Christopher shares a personal story about how a shift in his understanding of the paradigm allowed his team to successfully implement all of their core apps in under 4 months. The multi-app rollout resulted in a 70% savings in time/cost spent on life cycle management.
Presentation Takeaways:
How to get team and executive buy-in and effectively communicate with the staff to drive trust about the change.
How to get out of their own head and shift their understanding of the paradigm for an efficient and effective rollout.
What resources are needed to be deployed to really get the most out of the system- every apps’ SSO integration is different, allowing for different opportunities and limitations.
Best Audience:
Directors and Managers of Technology, as well as startup communities.
Self Healing Systems: Cultivate an empowered and forward thinking team across hemispheres
Technology requires a human touch. Downtime due to device failure, application, or operating system error requires employee intervention. This presentation talks about cultivating a team culture across the globe that thinks about detecting and remediating problems in advance, so that when systems fail, your team is equipped to see and step into action confidently.
Presentation Takeaways:
What questions your team should think about at the forefront of any project, lowering long term costs and improving customer satisfaction.
How to leverage IT automation and artificial intelligence to minimize downtime while working across timezones.
The importance of implementing automated and dynamic systems that keep branch technology up and running by monitoring device, application, and network performance in real-time, optimizing your team’s ability to shift and change.
Best Audience:
CEO, CTO, CIO, CSO, as well as mature organizations.
Build For The Future: Going beyond today’s customer identity needs
Internal and external customer satisfaction and organizational success go hand in hand. In this presentation, Christopher takes a deep dive into customer identity needs of the future and guides you to build an information infrastructure that thinks about your staff vs. your customers supporting your future growth.
Presentation Takeaways:
Clearly identify how to support your internal customers and equip them to best connect with your external customer.
Understand your external customer’s patterns and trends and build an infrastructure that complements it.
What platforms or systems you can use today to prepare for tomorrow.
Best Audience:
Leadership, startups, incubators, and accelerators.
Technology For Good: A message to future leaders in IT
In this wisdom-filled presentation, Christopher shares his experience working in the nonprofit sector. This presentation highlights the possibilities in technology, as well as the social impact every IT professional can make with their thought leadership.
Presentation Takeaways:
Gain a deeper understanding of the professional paths available to those studying IT.
Leave inspired and understand the greater impact your work can make for your community or a cause you champion.
Best Audience:
Innovation ecosystems, panels, as well as high school, undergraduate and postgraduate programs.
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